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Customise your VoIP phones features to your needs
Utilise these powerful call features to reduce missed calls, work from anywhere and improve the experience for your callers
Check out all the features included
Manage users
Edit users call settings and teams
HD call quality
Enjoy crystal clear calls with HD VoIP sound quality
Inclusive calls
Stop overspend with inclusive calls to 01, 02, 03 & 07 numbers
Simple call transfers
Transfer screened or blind calls easily with the click of a button
Local or national numbers
Use any local or national number, from anywhere
Custom welcome message
Personalise a welcome greeting to all callers
IVR
Route calls based on your callers choice (press 1 for… Press 2 for …)
Voicemail
Set up voicemails for users or teams
Keep your number
Keep your existing number and benefit from inclusive calls
Secure calling
State of the art security for calls and storage
On hold music
Turn being on hold into a nice experience with customisable music
Internal calls
Make free calls to extensions within your organisation
IOS & Android apps
Easy to use mobile app for smartphones
Windows & Mac app
Make calls from your computer or laptop with an easy to use app
Desktop & cordless phones
Choose from a range of handsets to meet your needs and budgets
Remote working
Make calls from the office, home or anywhere with an internet connection
Video calls
Chat with your team with video calls from anywhere
International calls
Call internationally at reduced rates compared to traditional phonelines
Call forwarding
Direct calls to another number, extension, team or mobile number
Call flows
Automatically direct calls to specific extensions, teams or mobile numbers
Time of day routing
Schedule professional greetings for your opening times, out of office hours and holidays
Do not disturb
Temporarily redirect calls to your voicemail, other extensions or teams
Call busy
Automatically transfer calls to voicemail or another extension or team
Call hold
Place a caller on hold and resume when you’re ready
Notifications
Easily track missed calls or voicemails through your softphone or desktop handset
Teams
Direct calls to a team of users so you never miss a call again
Call queues
Caller can wait in a queue to speak to a team or extension
Custom welcome message
Personalise a welcome greeting to all callers
IVR
Route calls based on your callers choice (press 1 for… Press 2 for …)
Call recording
Listen & download calls from the last 59 days
Voicemail to email
Voicemail converted to text and sent to your activity feed or email
Call logs
Easily check call history for individuals or whole organisation
Call recording
Listen & download calls from the last 59 days
Availability monitoring
See which team members are online & available to take calls
Analytics
Easily check call & team performance & efficiency
Call reports
Easily monitor calls and understand the call usage by individuals & teams
Unified outbound caller ID
Present the same number across all users when making calls from any device
Bespoke outbound caller ID
Present a specific number when making calls from individual users or teams
Missed calls alert
Notifications of missed calls across the organisation
Voicemail alerts
Be notified of new voicemails and listen on the go
Have a question about VoIP and the features available?
Give us a call on 03301759968 or send us a message using the link below
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